Contact Us

If you have any questions not answered in the Questions section of this website, please feel free to contact us in any of the following ways:

PHONE
Customer service: 866-630-2504

FAX
Fax: 801-298-6404
Faxes take 48 hours to process. Please include pertinent contact information.

MAIL
Only1^® Visa^® Prepaid Card
P.O. Box 71402
Salt Lake City, UT 84171

The Only1 Prepaid Visa Card is issued by MetaBank pursuant to a license from Visa U.S.A. Inc. MetaBank; Member FDIC.

*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.